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The following are actual letters or emails sent to Bill's Towing & Recovery. These letters are from citizens, satisfied customers, or agencies that Bill's Towing & Recovery has worked hand-in-hand with for the benefit of the community.

Bill
11/29/2011

Thanks do much for unlocking my RV. You went out of your way on an unusual job. Great work. For all of you who may read this, I highly recommend Bill's Towing.

Les Willey
Roy, WA

 

Dear Owner,                                                                                             01/26/09

I am writing to thank you, your company and your driver for unlocking my car without a charge last Saturday. I was very frantic and had no idea what to to until the police arrived and recommended your company. Your driver opened my car quickly and then refused to accept payment. Thank you sooo much for being there when people really need you.

Karen Shea
PFC/US Army
Ft. Lewis, WA

Dear Bill's Towing,                                                                                    12/28/09

I am really impressed with your offer (Tipsy Towing). This is great! You are doing your part to save lives and that is priceless. 

We lost a friend to a drunk driver on December 17, 1993. We wish a program like this had been available back then in San Antonio, Texas. 

Keep up the good deeds. Have a wonderful and prosperous New Year. Thanks!

Nydia I Guerrero

Dear Bill's Towing,                                                                                  10/28/08

We were involved in an accident on October 20th, and towed by your company. 

Since we had decided to have our Acura towed to your tow-yard, and have our insurance take care of it, we had to call a neighbor to pick us up at the accident.

You driver (Alex) was kind enough to stay with us, and let us stay warm in his truck until our ride showed up.

After 20 minutes, we told your driver he could leave us, but he refused to leave us out in the cold, in the middle of the night. He waited 45 minutes for our ride to arrive.

We feel Alex went out of his way to help us out that night and just wanted to let you know how much we appreciate his kindness, and your company for employing him.

Sincerly,

The Powec Family
Lacey WA

 

Bill's Towing & Recovery                                                                        08/24/01

We would like to thank you for your generous donation of vehicles and the transporting of them to our fire station for our training class.

Your generosity and kindness enables us to give training classes to our volunteers that will help prepare them for situations that may come up during an emergency.

Being able to practice on a real vehicle is a definite plus in our training program and your donation made that hands-on training possible.

Thank you again for all that you have done for our department.

Sincerely

Jeri Jacobs
District Secretary
Pierce Co. Fire District #17

Dear Bill's Towing,                                                                                   07/17/01

We wanted to thank you, and your employee for helping us repair our truck on Saturday July 14th.

We pulled into your shop with an overheated truck and your driver went out of his way to help us out.

He not only pointed out the problem, but helped us repair it, so we could continue our trip.

God bless you, and thanks again for being such a caring company.

Sincerely,

Rick & Beth Dietrich
Spanaway WA

Dear Mr. Trull                                                                                             07/28/00

We would like to thank you for your generous donation of the vehicles and transportation of them to our fire station for our training class.

Your generosity and kindness enables us to give training classes to our volunteers that will help them prepare for situations that may come up during an emergency.

Being able to practice on a real vehicle is a definite plus in our training program and your donation made that hands-on training possible.

Thank you again for all that you have done for our department.

Sincerely,
Jeri Jacobs
District Secretary
Pierce Co. Fire District #17

Dear Bill's Towing                                                                                     06/12/00

On behalf of Thurston County Fire District #2, we would like to thank you for the use of the "wrecked" vehicles on May 26th and June 2nd. We appreciate Alex O'Grady bringing the vehicles over to the High School on these days as well as picking them up. Your Commitment to the community is commendable. We hope that the DUI demonstrations at the school will help the students make good choices. We could not of done these demonstrations without your help. The feedback from the school has been positive.

Again, we thank you for the time and effort you put into helping us with this. We look forward to working with you in the future.

Thank you,
Jerry Herron
Doug Meier
Cindy Taylor
TCFD #2

Dear Yelm Tire & Trull Family                                                                  04/29/00

Thank you again for coming to my rescue in helping me get my travel trailer towed. Thank you for the polite & helpful driver.

Sincerely,
Russ Bostic
Tenino WA

Dear Bill's Towing                                                                                     01/05/00

Just wanted to express my gratitude for the great service I received on New Years day. I can't thank you enough for being open on a holiday, and your driver went out of his way to accommodate my unusual situation, and even gave us a ride home after dropping off my car. Thanks so much and god bless.

Sincerely
Kathy Bartow
Yelm WA

Dear Mr. Trull

I would like to take this opportunity to thank your company and employees for the outstanding assistance they provided the Fire Department on April 16th, at the accident scene on Clark road. Your quick response and knowledge of the tow equipment assisted in the safe rescue of the patient.

Please pass on a "Thank You" and "Well Done" from the fire department and thank you for your continued support of the volunteer fire department.

Sincerely
Bill Steele
Chief, Yelm Fire Department
Thurston Co. Fire Dist #2

Dear Mr. Trull

Thank you for your recent donation of tires and mag wheels, valued at $1035.00 to the DRUG ABUSE RESISTANCE EDUCATION program. The local D.A.R.E. program is administered jointly by the Yelm Police Department and Yelm Community Schools.

Community support from local businesses, service organizations and individuals such as yourself will allow a specially trained D.A.R.E. officer to spend time each week at Yelm elementary schools. Your support will help equip this community's children, our most valuable asset, with the knowledge and skills they need to resist peer pressure to experiment with drugs.

Thank you for your generous support. It's a pleasure to be part of a community that consistently demonstrates how much they care.

Sincerely,
Robert A. Sanders
Mayor, city of Yelm


 

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